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Business Communications
Business Communications
The communications landscape of today is defined through the rapid development, and implementation, of new technologies. For many businesses keeping up with, and implementing new technology, is often more of a headache than continuing to work with existing outdated legacy systems.
Our challenge, and our promise, is to provide our customers with cost and management efficient, business communications services, enhancing our client's business processes.
Our business services don't just offer new telecommunication technology; our solutions offer intelligent business communications that we assist our customers in implementing.
Question
"Should businesses employ traditional On-Site PBX systems
or centrally hosted PBX?"
Answer
"The discussion has now moved on from whether businesses will adopt IP
telephony over traditional PBX systems, to one of whether they will continue to have on-site
based telephony systems at all.
Take-up of Hosted PBX services has accelerated rapidly as organisations realise the huge savings on
their traditional telephony costs and the flexibility it gives them in designing their operations."
- Channel Business Magazine April 2005
The business case for hosted telephony is compelling for all types of organisations who are about to change their telephone system, enhance their existing system or need to add on new offices or advanced services. With no capital outlay, no need to rent ISDN lines, reduced telephony call costs, a simpler network infrastructure, automatic routing of incoming and outgoing calls - the case for Hosted versus on-site PBX is a strong one. Also the ability to add on advanced services such as Automatic Call Distribution (ACD), Call Centre, conferencing and "presence" based services for a simple monthly charge for active users means that the decision to choose a Hosted solution is an easy one to make.
The increasing number of Host PBX service providers makes the right choice of hosting company important because not all service providers offer the high level of security and reliability that your business needs and deserves. VNconnect runs on the worlds fastest and best resourced IP network, delivered by Level 3, and has fully "mirrored" PBX platforms located in different secure hosting centres in the UK.